All the schedule are based on local time and date. (KST, GMT +9:00)
* Ticket Reservation / Cancellation: Until 5pm on the day before the show
[Official Fan Club Pre-sale Verification]
1. Please enter the name, date of birth you provided when joining the fan club and membership number.
2. Enter your name in the order of last name - first name, with exact capitalization and spacing. (No spaces for Korean or Chinese characters)
3. Enter your date of birth in the YYYYMMDD format. (e.g., 20240531)
4. The membership number is a 6-digit unique number that can be found under [My Membership] - [Membership Details] at artms.mod-haus.shop.
5. Authentication may fail due to errors or discrepancies in the information provided during fan club registration. Please check the name and date of birth you entered during registration from [Membership Details].
Operator | 모드하우스 | Customer service | 1588-7890 (티켓링크) / 1644-3850 (only english) |
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Running time | 120 min. | Age of limit | Over 7years old |
Main casting | ARTMS | Venue | ECC SAMSUNG HALL |
Booking fee | 2000 KRW | Ticket delivery price | Pick up at venue |
Expiry date | 2024.07.20 ~ 2024.07.21 Available only for reserved dates and times | ||
Cancellation | Cancellation fee will be imposed upon cancellation, unless the cancellation is made on the day of your reservation and the reservation fee will not be refundable. Even within 7 days from the reservation, if less than 10 days are left from the show day, an applicable cancellation charge will be imposed. (According to Article 31 in the Terms of Use) 1,000KRW will be imposed for the cancellation fee less than 1,000KRW when revoking your reservation according to the cancellation fee policy. - Within 7 days from the reservation : None - After 8 days from the reservation ~ Before 10 days from the show day : 4,000KRW per ticket (musical, concert, classic etc.) / 2,000KRW per ticket (Theater, Exhibition, Festival ect.) - Before 9 days from the show day ~ Before 7 days from the show day : 10% (of the ticket price) - Before 6 days from the show day ~ Before 3 days from the show day : 20% (of the ticket price) - Before 2 days from the show day ~ Before 1 days form the show day : 30% (of the ticket price) - If you are receiving the refund due to an issue caused by the show itself, additional cancellation fee will not be imposed. |
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Notice of refund | You can cancel tickets in cancellation deadline. For question regarding cancellation deadline, please refer to My ticket page. If the ordered ticket had already been sent out for delivery, cancellation on the webpage will not be available. However, you can still cancel through the Service Center if you return the ticket to our headquaters before the cancellation deadline. - Headquaters Address : J Building, 586, Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea, 06043 - Service Center : 1644-3850 (only English) Cancellation fee will be imposed based on arrival date, and delivery price will not be refundable. |